Business Analyst – Dublin
Fantastic opportunity for a Business Analyst to join a well known thriving company in Dublin.
Key Responsibilities
Requirements & Design
- Host workshops to elicit requirements from business/clients, challenging status quo and mindset to ensure the best possible design and benefit realisation
- Conduct high quality business analysis and provide clear business requirement documentation/
functional specs - Identify and escalate important systems issues
- Playback of requirements back to business/client
- Communication/translation of the requirements to IT
- Ensuring appropriate approvals for sign off of requirements
Process Definition
- Working with SMEs to capture to be processes and supporting documentation always with a
customer first mindset – i.e., SOPS, procedures, policy updates
Communication
- Proactively engage with Project Manager, Change Leadership and/or functional leaders to document business improvements and/or issues.
Requirements
- 3rd Level Qualification
- Professional Qualification in Business Analysis
- Candidates should be highly professional, self-motivated with excellent communication and problem-solving skills.
- Minimum of 3-5 years’ experience working as a business analyst in financial services/insurance
Significant experience and knowledge of supporting change in a Retail mortgage servicing business on/offboarding, digital/customer journey/transformation/BAU change - Experienced in MS Office including Word, Visio, and high degree of proficiency in Microsoft excel and experience analysing large data sets
- JIRA experience
- Experience and knowledge of change management principles, methodologies, and tools
- Experience of data analysis and ability to present complex information in an understandable manner to all areas of the business
- Able to work effectively at all levels in an organization
- Must be a team player and able to work collaboratively
Strong understanding of all aspects of systems implementation and software development life cycles - Strong financial analysis skills with the ability to review, understand and interpret loans interest and billing history
For further information please contact Vinny Kenny
(061) 363318
vincentkenny@cregg.ie